Do’s and Don’ts of SMS Marketing

Do’s and Don’ts of SMS Marketing

Reach Your Customers With Text Messaging

  Is your business making good use of SMS marketing?

Text messages can be a great tool for brands. Done right, they’re a fast and direct way to stay connected with your audience, share promotions and collect data on consumer preferences. Done wrong though, they can come off as overly pushy — or worse, even a little bit off-putting.

To help you find the balance, here are the do’s and don’ts of SMS marketing you need to know:

DO require opt-in and consent.
Just because customers give you their phone number doesn’t mean they’re providing consent for marketing texts. Require a direct opt-in so that your customers are more engaged (and happier to hear from you).

DON’T text just to text.
While SMS marketing is ideal for brand awareness, it’s not just for saying “hey” and checking in. There should be a reason behind every text you send, such as announcing a sale or sharing a discount code.

DO allow replies.
If your customer has a question or comment in response to your text, make sure there’s a method for responding. A marketing automation platform will help you do this and will ensure you can easily monitor incoming and outgoing messages.

DON’T overdo it.
Texting too often is pretty much a guaranteed way to get people to unsubscribe. Measure out your frequency and work on finding that sweet spot between texting too often and not enough. (Hint: Look at your engagement rates; if they’re going down, it might be due to your frequency one way or the other.)

Conclusion.
SMS marketing can look spammy and has to be done both carefully and legally. In all, it has come a long way over the past several years. The good news is that people are using their smartphones more than ever before. SMS is an efficient way to directly communicate with customers, once they op-in to your updates and special offers to increase sales. Netflix and Redbox do a great job using SMS marketing. Why not your business?

Need more SMS marketing advice? Get in touch and we can help.

 

 

 


SEO Strategies For Small Business Owners

SEO Strategies For Small Business Owners

In this digital age, we know that SEO or Search Engine Optimization is not a new concept in business. Small business owners know that it’s an important strategy that can help boost their business’ online presence.

For example, a survey said that 46% of searches made on Google were people who were looking for local information.  This data alone shows that SEO plays a big role in getting local shops to gain more exposure online.

However, not all are capable to properly execute SEO strategies even if they have the budget and resources to run an SEO campaign. So here are a couple of tips that can help you understand how to use SEO for business.

1. Create An Optimized Website

 

Most business owners only care about how their websites look without thinking about the functionality and features of the website. Sure, your website looks good visually but if it’s slow, not mobile-friendly or if the elements are not properly placed, you can lose a lot of potential customers in the long run.

For example, if your website does not have a solid structure that search engines can crawl properly, you will lose a significant amount of traffic that can hurt your sales.

2. Prioritize Keywords

 

Knowing the right keywords to use is one of the most important things that business owners need to do. The goal is to determine the keywords that people often look for in search engines and then use those keywords for your website. The better keywords you use, the better chances of being ranked high!

But why is it important to be on the first page of search engines? Well, the higher you rank, the more people will discover your website’s business. It’s that simple.

You need to remember not to overdo keyword placement in your website. Don’t just stuff keywords into your blogs, landing pages or any other content in your website. Make it sound organic whenever you use a keyword.

3. Optimize Website Page Metadata

 

Once you’ve started with the initial stages of SEO, your next task is to make sure that all pages must contain your keywords. You need to optimize your work by putting the keywords in the titles, meta description, and content body. This will make it easier for the search engines to crawl your website’s content.

Apart from that, you also need to make sure to always include an alt tag for your images. Google reads words when it crawls the internet so it needs text information to be able to determine your content.

4. Create A Content Calendar

 

Search engine optimization will not work if you don’t have content to share. Imagine having an optimized website that does not have blogs, photos, videos or other types of content in it. Content is the value that a business offers to its customers so make sure to create a content calendar so you can plan in advance what content to create and when they will go out.

But apart from that, there also needs to be consistency! Don’t create a blog one time then create the next one after 6 months. When you create content on a regular basis that has the right keywords, you are showing Google that your business has authority within your industry.

Just make sure to also avoid duplicating content. Keep your URLs unique and never use the same description for some pages in your website.

5. Build Website Authority Through Backlinking

 

Just like the name implies, backlinks are links from other websites that link back to your website. Sometimes, it can also be a link from your website that links to another part of your website.

Typically, backlinks come in the form of blogs where one blog cites another blog for resource purposes. The purpose of backlinking is to give search engines a signal that other websites consider your content as resource material. This means that you have authority within the industry so there’s better chances of ranking high.

6. Use Google My Business Page

Google My Business should be a requirement for every business. GMB has so many features that can help boost businesses’ social proof and searchability on the internet. It has a review feature that allows users to leave positive feedback to businesses. You can also upload videos or photos to your GMB account so potential customers can see what you have in store for them.

 

Conclusion

Search engine optimization is a must-have for every business. It’s essential because it makes your website more visible on search engines like Google, which will mean more traffic and more opportunities for your business to convert prospects into new customers.

If you’re ready to invest in SEO for your company’s website, Smith Marketing offers a free initial SEO site review that will help assess your current website’s status. Our free assessment will determine your specific needs and anticipated budget at the same time.


What to Know About Clubhouse

What to Know About Clubhouse

Have you Heard of the Clubhouse App?

The trendy new social media app has been all the buzz among marketing industry pros, but it might be hard to wrap your head around exactly what it is — or why you might want to be on it.

If you’re feeling left out of the club, you’re definitely not alone. Here’s what to know about this newly popular app, including how to get an invite.

What is Clubhouse?

Clubhouse, which launched in April, is an audio-only social media app where users can listen in on discussions among various people from a variety of different industries. Part podcast, part exclusive club, it’s your chance to be a fly on the wall to a ton of interesting convos — if you can get an invite, of course.

Benefits for Marketers

For industry experts, the real benefit of joining Clubhouse is in becoming a talker, not a listener. It could be a great place to establish thought leadership and build brand awareness, as well as to connect with other names in your industry.

What are the Downfalls?

A bunch of open discussions on all sorts of topics… what could go wrong? Well, in Clubhouse’s case, hate speech and privacy concerns seem to be at the top of the list. Content isn’t moderated, so there’s always a chance for things to go awry.

How to Get an Invite

If you want in, you’ll need an invite first. Every Clubhouse user gets two invites, so your best bet is to find someone who’s already signed up and see if they have any invites remaining. Try sourcing an invite through your network or checking in with friends.

Have more questions? Get in touch and let’s chat.

 

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